Social Media Images
We use your product images to produce great social media image assets for major platforms including;
We work with you to ensure we convey your business message in a clear concise way with maximum impact. Whether you want one message and image tailored to each social media platform or a different message for each platform we can help you create something which will pass the ‘thumb test’.
Social Media Images and Assets
What is a social media asset?
A social media asset is an image combining all or some of the following photographs, illustrations, graphics, text and call to actions formatted in a size, resolution and file type ready for placing on the desired social media platform such as Facebook, Instagram or Pinterest for maximum audience impact and engagement.
Do I have to provide you with images?
No, we have a number of stock-images which we can use or we can even take some product shots for you. If you do have product photo’s, logo’s or any other assets which you already own we can use these to build on.
How much creative input can I have?
As much as you’d like. We require some base information from our clients to ensure we have an objective which we can achieve and measure progress against. From our initial conversation, we pull together a brief upon which we gain an agreed understanding of objective, path, budget, timescales and design goals. From there we create some initial designs and send over initial proofs for feedback to make sure you are entirely satisfied when we deliver the final project files.
Can I use the same social media image everywhere?
Different social media platforms have different optimum sizes, ratios and dpi. Instagram requires assets to have a 1:1 ratio for maximum impact or else it crops submissions whilst a Facebook banner has a long narrow requirement. In the initial conversation, we ask what platform(s) you want assets and images created for to make sure we give you an image appropriate to the platform and for maximum impact.
Do I get to see the images before I pay for them?
Absolutely. You will see a watermarked proof transferred via a secure online folder to ensure you are entirely happy with the image before making any payment. If you are not entirely satisfied with your images we will work with you to ensure we better match your brief. Once you are happy with your images payment is required before we upload the final image files for you to download.
Use of any watermarked images is strictly prohibited.
How do you deliver my social media images?
We place your images in a secure online folder which you can access and download your files from. You will be sent a secure link to the folder via email.
How do I pay?
After approving your proofs we will then send you an invoice for payments via BACS transfer. As soon as we have received payment the finished files will be uploaded into your online folder ready for you to download at your convenience.
Do I own copyright on the images?
We give all our customers a royalty-free unlimited use licence which means you can use the images we create for you, for an unlimited number of times, indefinitely and in any format or for any medium you need. The copyright for all product photography images, however, is owned by Puffin Trading Co Ltd t/a Susan Fleming Photography. You are not at liberty or have the right to re-license or sell any images we produce for you. Permission for 3rd party usage waiver can be sought by contacting us directly.
Can I order more images or alter my images at a later date?
- We keep your product images on file so you can order the images for different sizes, mediums, formats or resolutions.
- We also offer a retouching service. If you require a product image we have on currently have on file for you but in a different colour we can do that for you and we do this without the need for further products being posted out to us.
Delivery timescales are entirely dependant upon the size and complexity of the project requirements.
Typical delivery for a single social media image formatted and sized to be used on two social media platforms would typically take no more than 3 working days to complete.
Larger more complex project with multiple images, assets and across all major social media platform could take 15 working days to deliver.
Talk to us about your requirements and we will be able to quote delivery timeframes based on your business needs.